Last Updated: Aug 01, 2026
Peak Laboratories LLC (“Peak Laboratories,” “we,” “us,” or “our”) operates [https://portal.peaklabsusa.com] and related websites, online stores, and services.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, create an account, place an order, contact us, or otherwise interact with our services.
1. Information We Collect
We may collect the following information:
- Name
- Email address
- Billing and shipping address
- Phone number
- Account login information
- Order history and transaction details
- Product, shipping, and fulfillment information
- Payment information processed by third-party payment providers
- Communications submitted through forms, email, or customer support
- IP address, browser type, device information, and approximate location
- Website activity, cookies, analytics, and similar technologies
- Information provided for fraud prevention, security, age verification, or legal compliance
Please do not submit medical records, diagnoses, treatment information, prescriptions, or other sensitive health information through this website.
2. Research-Use-Only Products
All products sold by Peak Laboratories are marketed and sold strictly for lawful laboratory and research purposes only.
Our products are not intended for:
- Human consumption
- Animal consumption
- Injection or administration to humans or animals
- Ingestion or topical application to humans or animals
- Diagnosis, treatment, cure, or prevention of any disease or condition
- Use as drugs, foods, dietary supplements, cosmetics, medical devices, or veterinary products
We do not intentionally collect health or medical information from customers. Please do not provide medical information through the website, checkout, contact forms, or customer service communications.
3. How We Use Personal Information
We may use personal information to:
- Create and manage customer accounts
- Process, fulfill, and deliver orders
- Process payments
- Send order confirmations, invoices, shipping notices, and service communications
- Provide customer support
- Verify age and eligibility where required
- Prevent fraud, abuse, unauthorized access, and other security incidents
- Operate, maintain, and improve our website and services
- Analyze website usage and performance
- Send marketing communications where legally permitted
- Maintain accounting, tax, shipping, and business records
- Comply with legal obligations
- Enforce our Terms of Service and other policies
4. Payment Information
Payments are processed by third-party payment processors. We generally do not store complete payment card numbers on our own servers.
Payment providers may collect, process, and retain payment information according to their own privacy policies and terms. We may receive limited payment-related information, such as transaction status, payment method type, billing details, and transaction identifiers.
5. Cookies and Similar Technologies
We may use cookies, pixels, tags, local storage, and similar technologies to:
- Keep the website functioning
- Maintain shopping cart and checkout functionality
- Remember account and site preferences
- Authenticate users
- Improve website security
- Understand traffic and usage
- Measure marketing performance
- Improve website content and performance
You may manage cookies through your browser settings. Disabling cookies may cause certain website features, account functions, shopping-cart features, or checkout functions to work improperly.
6. How We Share Personal Information
We may share personal information with:
- Payment processors
- Shipping carriers and fulfillment providers
- Website hosting providers
- E-commerce and WooCommerce service providers
- Email and communication providers
- Fraud-prevention and security providers
- Analytics and advertising providers
- Information-technology and customer-support providers
- Professional advisors, including attorneys, accountants, insurers, and auditors
- Government agencies, courts, regulators, or law enforcement when legally required
- Parties involved in a merger, acquisition, financing, sale, restructuring, or transfer of business assets
We do not sell personal information for monetary consideration. We do not share personal information for purposes unrelated to operating, protecting, or improving our business, except as described in this Privacy Policy or with your consent.
7. Marketing Communications
Where permitted by law, we may send promotional emails, newsletters, or other marketing communications.
You may unsubscribe from marketing communications by:
- Clicking the unsubscribe link in an email
- Contacting us at [support@peaklabsusa.com]
Even if you opt out of marketing communications, we may still send non-promotional messages relating to your account, orders, payments, security, or requested services.
8. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide our services
- Complete transactions
- Maintain customer and business records
- Comply with tax, accounting, legal, and regulatory obligations
- Prevent fraud and abuse
- Resolve disputes
- Enforce our agreements
When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to legal and operational requirements.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, database, transmission, or storage method is completely secure. We cannot guarantee absolute security.
You are responsible for keeping your account credentials confidential and for notifying us promptly if you believe your account has been accessed without authorization.
10. Third-Party Websites and Services
Our website may contain links to third-party websites, payment services, shipping providers, social-media platforms, or other services.
We are not responsible for the privacy practices, content, security, or policies of third parties. We encourage you to review the privacy policies and terms of any third-party service you use.
11. Children’s Privacy
Our website and products are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information to us, please contact us so we can investigate and delete the information where appropriate.
12. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Request a copy of your personal information
- Opt out of certain marketing communications
- Opt out of certain data sharing or targeted advertising
- Withdraw consent where processing is based on consent
- Appeal a decision regarding a privacy request
To submit a privacy request, contact us using the information below. We may need to verify your identity before completing a request.
Email: [support@peaklabsusa.com]
Mailing Address: [Business Mailing Address]
Phone: [Business Phone Number]
You may also have the right to contact your state, national, or local privacy regulator.
13. International Visitors
If you access our website from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where we or our service providers operate.
Those countries may have data-protection laws different from the laws in your country.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last Updated” date.
Your continued use of the website after an updated Privacy Policy is posted means you acknowledge the updated Policy.
15. Contact Us
Questions about this Privacy Policy may be sent to:
Peak Laboratories LLC
[Business Mailing Address]
Email: [support@peaklabsusa.com]
Phone: [Business Phone Number]